EVO-ALL Doesn't lock unlock when input toggles

Question

I have a Fortin EVO-ALL.  I am using in conjunction with an Easyguard EC002 remote starter.  I have programmed the EVO-ALL as a bypass and confirmed that if I press the lock button on my factory key FOB 3X the car will start remotely.  I can also remotely start the car using the remote button on the Easyguard remote.  

However, I am having problems with the door lock/unlock.  I am unable to lock or unlock the doors with my Easyguard remote.  I can see that the door (-) LOCK and (-) UNLOCK input signals to the EVO-ALL toggle from 12V to 0V when I press the Easyguard remote button, but the doors do not lock or unlock.  Also, the trunk release does not work properly.

Do I have a software configuration problem?  Or do I possibly have a hardware problem with the EVO-ALL?

Answer 1

Unit looks setup ok aside from A3 being off.

Flash firmware 70.18 and try it. Shouldnt have to reprogram it.